Privacy Policy 2017-04-20T11:56:11+00:00

Dr Backhaus Privacy Policy

Dr Backhaus Privacy Policy

This privacy policy covers how Dr Backhaus (a trading name of HayCompras SL, of Spain) hereinafter called the “Site” deals with your personal data and payment information.

Above all else we value our customers. Therefore, your privacy and protection is very important to us, and this will never be compromised. HayCompras SL or this “Site” maintain that your information is safe and secure, and we have taken the necessary measures to ensure this.

Any information provided by our customers is never shared, sold or released to any third party.

Corporate Privacy Policy

Dr Backhaus will never pass or sell your data outside the HayCompras SL group of companies or websites – except where that third party requires the data to provide communications as part of Dr Backhaus customer services or shipping services.


As with most e-commerce websites we use cookies on our Site – this is to partly provide standard web services and in helping us to track and monitor website popular page usage through our Google analytics tracking software. Occasionally we do use cookies to allow us to better target ads to Site users.

Credit Cards

We do not process or store customers credit/debit card information on our website servers. All credit card payments are securely processed, using SSL encryption, by our payment gateway providers PayPal and Stripe. We do offer a subscription service where the payment providers PayPal and Stripe stores your card details and provides Dr Backhaus with a credit/subscription amount to take future payments if you have subscribed to this service.

Customer Account

Once you have created a customer account with Dr Backhaus this will create a customer record where all purchases, credit notes, delivery details and any communications with you will be held. It is your responsibility for generating and keeping secure your password for this customer account. You may at any time ask for your account to be closed any time. You can enter you customer account, or even register a new here My Account.